YOUR AT-HOME CLIENTS COME TO YOU FOR PIECE OF MIND

Your team of Care Coordinators and Service Managers deliver on every client request.

But, your staff is also inundated with requests (large or small, planned or not) as your program grows, and it's tough to keep their heads above water.

Our Home Concierge program is a pressure-release valve for your team, managing the sourcing and logistics of those client request so your staff can focus on what matters most: growing your program, managing care, and furthering client satisfaction.

LET US HANDLE THE COMPLEXITY.

We bridge the gap between Care and Life Management, ensuring that your clients' needs are seamlessly met.

Our concierge team supports Continuing Care at Home (CCaH) programs by providing personalized assistance with everything from daily services to "drop everything" situations.

  • One-Stop Problem Solving

  • Reduces Administrative Load

  • Facilitates Program Growth

  • Augments Staff Capacity

  • Allows Better Care Focus

  • Strengthens Client Outcomes

WHAT CAN DORVIE HELP WITH?

Dorvie offers dedicated concierges to each of your members. Our team works hand-in-hand with yours to deliver trusted, reliable, and high quality and high value services.

LIFE MANAGEMENT

Our concierges schedule and coordinate a wide range of services on your client's behalf. These may be recurring services that solve the logistics of life; time-phased services, like move management; or one-off services that address an emergent issue.

SERVICE NETWORKS

We've built - and continue to expand - a national network of vetted service vendors. Each is background checked, and we keep insurance, certifications, etc. on file to ensure the highest quality standards. And if a client needs a service we don't yet offer: we'll add it in real-time.

TECHNOLOGY & DATA

Our technology meets your members where they're most comfortable: whether they want to call, text, or email their concierge, or if they want to use an online sign-up portal. Plus, our data-driven approach provides unique insights into your members’ evolving needs and preferences, enabling a tailored support approach.

FITS ALL CCaH BUDGETS

We work deeply with CCaH programs nationwide, so we understand the financial realities of your programs - balancing current members, prospects, actuarial analysis, and fee schedules. Our low Per Member Per Month pricing provides clear and predictable costs and ensures our services are broadly accessible today and as your program grows.

EXAMPLE OF SERVICES COORDINATED

  • Home Repairs/Maintenance

    Independent Living Modifications

    House Cleaning

    Window Washing

    Carpet Installation

  • Lawn Care & Landscaping

    Gardening & Watering

    Prepared Meal Delivery

    Grocery & Personal Shopping

    Laundry & Dry Cleaning

  • Scheduled Transportation

    Pet Care, Boarding, & Walking

    Deck Restoration

    House Painting

    ...And Much More

GET STARTED TODAY

  • Schedule a consultation with our team to discuss your company's specific needs
  • Learn how Dorvie's concierge service can be tailored to your team's needs and your members'
  • Discover the benefits of how concierge services can impact your program