Dorvie provides a curated concierge service that supports Sales & Marketing, Community Operations, and Outreach Programs
RELATIONSHIPS MATTER, TRUST IS EVERYTHING
Concierge Experience
Your clients are assigned a full-time, Dorvie-employed concierge who schedules services, coordinates day-of logistics, and consolidates billing on their behalf.
EXPANSIVE SERVICES DRIVE SATISFACTION
Vetted National Vendors
Our supply chain is rooted in personalized services, deep vetting for safety, and negotiated pricing for an unmatched experience for your clients - everywhere they call home.
OWNERSHIP OF EVERY SITUATION
Technology & Data
Platforms customized for every partnership make it easy to sign up for services and provide a real-time, on-the-ground transparency into the services your clients use most.
"You lifted a weight off my shoulders. I am especially thankful each month when I remember the hours I spent doing it myself."
Community Operations
Elevate Resident Experiences with Net-New Services
You want your residents connection to your community to grow each day they live on campus, so you foster a deep sense of belonging with a well-trained staff and curated amenities.
But, your staff has a lot on their plates and responding to every request for new services, amenities, and experiences gets overwhelming fast.
Our Amenity Concierge program takes on the logistics of delivering for your residents - whether it's a one-off request or a recurring service - all while your staff focuses on what they do best.
Empower Your Team, Without Stretching Them Thin
Your staff creates meaningful moments every day by being present with residents—offering connection, care, and community. But behind the scenes, undifferentiated tasks and urgent requests can quickly add up, leading to burnout and overtime strain.
Dorvie Concierge quietly handles the background work—whether that’s sourcing vendors, coordinating services, or bringing in specialty teams to get the job done. Your staff stays focused on residents. We take care of the rest.
Outreach Programs
Extend Your Reach to Clients Living Wherever They Call Home
Your at-home clients (CCaH, Early Advantage, etc.) come to you for peace of mind, so you staff a team of care/service managers who are there to deliver every client request.
But, as your program grows, your staff is inundated with requests (large or small, planned or not), so it's tough to keep their heads above water.
Our Home Concierge program is a pressure-release valve for your team, managing the logistics of every client request so your staff can focus on what matters most: growing your program, providing care, and furthering client satisfaction.
Sales and Marketing
Turn Lost Leads into Warm Opportunities
Qualified leads are costly to acquire, and when they go cold, they drain time, focus, and ROI. Sales teams often juggle nurturing inactive leads while chasing active ones—leading to missed opportunities and wasted effort.
Dorvie turns cold leads into warm prospects.
We keep your brand in front of lost leads by offering co-branded services and solving real-life problems on your behalf. You get the credit—and the data. We deliver insights into what leads are using and when to re-engage, helping your team strike at the right moment.
Lodge and Hall Operations
Streamline Lodge Operations with Trusted Support
Your members rely on your lodge properties for meaningful gatherings and events—but managing those spaces takes time, coordination, and ongoing upkeep.
Dorvie works alongside your team to handle property logistics, from event vendor coordination and renovation oversight to routine maintenance and upkeep scheduling. We take on the operational load, so your staff can focus on delivering exceptional member experiences.
Implementation, Handled.
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Managed Service Network
- Top Vetted Providers
- Insured and Licensed Services
- Background Checked Vendors
- Consolidated Billing
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Outreach Library
- Tested and Proven Content
- Social Media Posts and Ads
- Email Outreach and Blogs
- Targeted Newsletter Blurbs
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Technology and Data
- External Sign-up Site
- Internal Data Portal
- Customizable Metric Analysis
- Reporting and Insights
